How long is your turnaround time?
For 1 - 100 discs the usual turaround time varies from 2-5 business days depending upon what part of the country you are located in. For more than 100 + discs the total turnaround time may be up to 5-14 business day.

I have a gig tomorrow...can you help?
Under normal circumstances we can have 100 discs delivered to you next day provided all of your files are submitted and approved by 1pm PST. Of course there will be an expedited processing fee and you will be responsible for the overnight shipping charges but nonetheless you will find that we can do this as we are djs as well and understand the need for a quick print. For this we specialize in short runs of 10 to 100 for locals.

Can you send me physical samples of your work?
We get dozens of requests for samples every week and we are able to keep our prices low by only sending out physical samples to those who have their artwork already completed. Otherwise we would be sending out samples to individuals who are still several months from getting their job done and by the time they get around to it they no longer have our contact information (or the sample for that matter). By only sending you a sample of your disc it gives you a better representation of what exactly you will be getting for your money and it also helps us save on extensive postage fees.

Can I mail my files in?
If you are just plain old fashioned or if there are any special requirements for your disc (i.e. enhanced video, special timecoding, etc...) then you may send a copy of your master (and any other files) to the following address:
London West Studio
1460 N.Scottsdale Rd.
Tempe, AZ. 85281

Can I drop-off/pickup my materials? If you are located in the Phoenix metro area then you may pickup and/or drop-off your materials.

We are open from noon to 8 pm M - F
Call before coming : 480-829-8080

What type of discs do you use?
They are professional grade CD-Rs (Advanced Phthalocyanine) and are NOT sold in regular retail outlets such as Best Buy, Staples or Office Depot. Under normal wear and tear circumstances, the discs that we use are guaranteed to store your audio/data for more than 100 years.

What happens if I have a problem with my discs?
We duplicate thousands of discs per week and like any business from time to time there may be a problem. If there are any errors with your discs as a result of our mistake then just let us know and we will replace them absolutely free of charge.